Shipping policy
Last updated: May 2026
At Flourishing Fragrances, every order is packed with care and processed as quickly as possible. Please review the information below before placing your order.
Processing Time
All orders are processed within 2–5 business days unless otherwise stated. During launches, restocks, holidays, or high-volume periods, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
Domestic orders: 3–7 business days after shipment
International orders: delivery times vary by destination
Please note that delivery estimates are not guaranteed.
Tracking Your Order
Once your order ships, tracking information will be sent to the email provided at checkout. Please allow up to 48 hours for tracking updates to appear.
Delays
Flourishing Fragrances is not responsible for shipping delays caused by carriers, weather conditions, customs, or other circumstances outside of our control. Once a package has been handed to the shipping carrier, delivery is managed by the carrier directly.
Delivered Packages
Once a package has been marked as delivered by the shipping carrier, responsibility for locating the package transfers to the recipient. If your tracking information shows "Delivered" but you cannot locate your package, please:
- Check around all entrances and secure locations at your address.
- Ask household members, neighbors, or building management if they accepted the package.
- Contact the shipping carrier directly to open a delivery investigation.
USPS and other carriers may be able to provide GPS delivery scan information to assist in locating a package.
Flourishing Fragrances is not responsible for lost or stolen packages that have been marked as delivered by the carrier.
Incorrect Addresses
Please ensure your shipping address is entered correctly before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an address mistake, contact us as soon as possible at support@flourishingfragrances.com. We cannot guarantee changes can be made once an order has been processed.
Lost or Stolen Packages
Flourishing Fragrances is not responsible for lost, stolen, or delayed packages marked as delivered by the carrier. If you experience an issue with delivery, we recommend contacting the shipping carrier directly first.
If you still need assistance, please contact us at support@flourishingfragrances.com.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Photos of the damaged item(s)
- Photos of the packaging
You can reach us through our Contact Us page or at support@flourishingfragrances.com.
International Orders
Customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.
Contact
For any shipping-related questions, please contact:
support@flourishingfragrances.com or use out contact us form here